The EduCore Collective

Executive Function Coaching Terms

Executive Function Coaching Scope

Executive Function Coaching is an educational and skill-building service. It may support areas such as organization, planning, prioritization, time management, task initiation, study habits, academic routines, goal setting, and development of personalized systems and strategies.

Executive Function Coaching is not psychotherapy, medical care, mental-health treatment, diagnosis, or a substitute for services provided by a licensed healthcare professional.

EduCore does not guarantee grades, GPA, test scores, employment outcomes, academic performance, or other specific results.

Payment

Payment is required to reserve coaching services.

Payment in full is available for all Executive Function Coaching packages.

When an installment payment option is offered, the payment plan is a convenience for paying the total cost of a fixed coaching package. It is not a month-to-month or cancel-anytime coaching membership.

The complete number of payments and total payment-plan price must be clearly displayed before purchase.

Important Payment Plan Notice

This payment plan is an installment arrangement for a fixed Executive Function Coaching package. It is not a month-to-month membership or cancel-anytime subscription.

By selecting a payment plan, you are committing to the full package and total payment-plan price displayed at checkout.

Discontinuing coaching does not automatically cancel remaining scheduled payments. Remaining installments will continue according to the agreed payment schedule, except where otherwise required by law or agreed to in writing by The EduCore Collective.

Cancellation & Rescheduling

24-Hour Rescheduling

Coaching sessions may be rescheduled without penalty when at least 24 hours’ notice is provided.

Late Cancellations

Sessions canceled or rescheduled with less than 24 hours’ notice may be considered used and deducted from the coaching package.

No-Shows

Sessions missed without notice are considered used and are not eligible for refund or replacement.

Late Arrival

Coaching sessions begin and end at their scheduled times. Arriving late does not extend the scheduled session. If a client has not joined within 15 minutes and EduCore has not received communication, the appointment may be considered a no-show.

Emergencies

EduCore understands that genuine emergencies occur. Exceptions may be made at EduCore’s discretion.

If EduCore Must Cancel

If EduCore must cancel a scheduled coaching session, the client may reschedule the session without penalty.

If EduCore is unable to provide prepaid remaining coaching services, the client will receive an appropriate prorated refund for paid services EduCore is unable to provide.

Refund Policy

A client may request cancellation within 48 hours of the initial purchase, provided:

  • coaching has not begun; and
  • substantial personalized coaching services or materials have not already been provided.

Once coaching has begun, coaching packages are non-refundable, except where otherwise required by law or agreed to in writing by The EduCore Collective.

Purchasing a multi-session package reserves coaching capacity and provides access to the program at the selected package rate.

Choosing not to attend or complete remaining sessions does not automatically create eligibility for a refund.

Package Expiration

EduCore coaching packages are designed to provide consistent, focused support. To support continuity and progress, all sessions must be used within the applicable package period.

Executive Function Coaching package completion periods are:

  • EF Quick Start — One 60-minute session. The session must be scheduled and completed within 30 days of purchase.
  • EF Reset — Three 60-minute sessions. All sessions must be completed within 60 days of purchase.
  • EF Build — Five 60-minute sessions. All sessions must be completed within 90 days of purchase.
  • EF Transform — Seven 60-minute sessions. All sessions must be completed within 120 days of purchase.

Teacher Coaching package completion periods are:

  • Teacher Reset™ — One 60-minute session. Must be completed within 30 days of purchase.
  • Teacher Accelerator™ — Four 60-minute sessions. All sessions must be completed within 90 days of purchase.
  • Teacher Transformation™ — Eight 60-minute sessions. All sessions must be completed within 180 days of purchase.

The applicable completion period begins on the date of purchase unless EduCore provides a different start date in writing.

Clients are responsible for scheduling and completing their sessions within the applicable period.

Unused sessions remaining after the package expiration date are forfeited and are not eligible for a refund or credit, except where required by law or where EduCore approves an extension in writing.

EduCore may grant reasonable extensions for documented emergencies, significant scheduling circumstances, or other situations at its discretion.

If EduCore is unable to provide reasonable scheduling availability within the applicable package period, the client will not lose sessions because of EduCore's scheduling limitations.

For Clients Under Age 18

When Executive Function Coaching is purchased for a minor, the parent or legal guardian is the purchasing client and financially responsible party.

Payment, cancellation, rescheduling, and refund obligations belong to the purchasing parent/guardian.

Confidentiality for Student Coaching

EduCore values a productive and trusting coaching relationship. When coaching a minor, parents/guardians may receive appropriate updates regarding attendance, goals, progress, strategies, and areas where additional support may be helpful. EduCore will balance meaningful parent communication with developmentally appropriate space for the student to participate openly in the coaching process.