Privacy Policy

1. Information We May Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Billing information
• Mailing address, when applicable
• Parent or guardian information
• Student or participant information
• School, organization, or business affiliation
• Scheduling information
• Information submitted through contact, consultation, intake, assessment, coaching, registration, or feedback forms
• Information voluntarily shared during consultations, coaching sessions, workshops, or other services
• Communications sent to EduCore
• Information reasonably necessary to provide purchased services or resources

We may also automatically receive limited technical information when you use our website, such as browser type, device type, IP address, pages visited, referring pages, and general website usage information.

2. Executive Function Coaching and Educational Services

Clients participating in Executive Function Coaching or other EduCore educational or coaching services may voluntarily provide information regarding goals, routines, academic responsibilities, work responsibilities, organization, planning, time management, productivity, study habits, executive-function challenges, or other areas relevant to the requested service.

EduCore uses this information to provide coaching, educational support, strategy development, resources, and related services.

EduCore Executive Function Coaching is an educational and coaching service. It is not medical care, mental-health treatment, psychotherapy, psychological assessment, diagnosis, or another licensed healthcare service.

Clients should avoid submitting medical or other highly sensitive information unless it is reasonably necessary for the service being requested.

3. Information Concerning Minors

Some EduCore services may be provided to children or teenagers with the involvement and authorization of a parent or legal guardian.

Parents and guardians may provide information necessary for EduCore to deliver services to their child.

EduCore does not knowingly solicit personal information online directly from children under 13 without appropriate parental or guardian involvement.

If we learn that personal information from a child under 13 has been collected online without appropriate authorization, we will take reasonable steps to address the information in accordance with applicable law.

4. How We Use Information

EduCore may use collected information to:

• Respond to inquiries
• Schedule consultations or coaching sessions
• Provide educational, coaching, consulting, professional-development, and business services
• Process registrations and purchases
• Communicate regarding appointments, programs, purchases, or services
• Develop individualized coaching strategies and resources
• Provide requested downloads or digital products
• Improve our website, programs, resources, and services
• Maintain business and transaction records
• Send service-related communications
• Send marketing communications where permitted by law
• Protect the security and integrity of our website and business
• Prevent fraud or misuse
• Comply with legal, tax, accounting, or regulatory requirements

5. Payment Information

Payments may be processed through third-party payment processors, including Stripe or other payment platforms selected by EduCore.

EduCore does not generally receive or store complete payment-card numbers. Payment processors handle payment information according to their own privacy and security practices.

Purchases may also be subject to the privacy policies and terms of the applicable payment processor.

6. Scheduling, Communication, and Third-Party Services

EduCore may use third-party platforms to support website hosting, scheduling, payment processing, forms, email communications, videoconferencing, document sharing, analytics, customer management, and delivery of services.

Information may be processed by these providers as reasonably necessary to support the applicable function or service.

Those providers maintain their own privacy practices.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and measure engagement.

Third-party services integrated into the website may also use cookies or similar technologies.

Where required by applicable law, users will be provided appropriate choices concerning nonessential cookies.

8. How Information May Be Shared

EduCore does not sell personal information.

We may share limited information with service providers that help us operate our business, including providers supporting:

• Website hosting
• Payment processing
• Scheduling
• Email
• Forms
• Videoconferencing
• Cloud storage
• Business administration
• Analytics
• Professional services

We may also disclose information when reasonably necessary to comply with law, legal process, or court orders; protect our rights or safety; investigate fraud or misuse; or protect the rights or safety of another person.

9. Confidentiality of Coaching Information

EduCore treats information shared during individual coaching and consulting relationships with appropriate professional discretion.

However, coaching confidentiality should not be interpreted as the same legally protected confidentiality that may apply to relationships with licensed healthcare professionals, attorneys, or other legally privileged professionals.

Information may be disclosed when required by law or when reasonably necessary to address a serious safety concern or protect the rights or safety of individuals.

10. Data Security

EduCore uses reasonable administrative and technical measures designed to protect personal information.

However, no website, email system, electronic transmission, cloud service, or data-storage system can be guaranteed to be completely secure.

Users provide information electronically with this understanding.

11. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill contractual obligations, resolve disputes, meet legal or tax requirements, and protect legitimate business interests.

Information that is no longer reasonably required may be deleted or anonymized where appropriate.

12. Email and Marketing Communications

If you subscribe to an EduCore mailing list or otherwise agree to receive marketing communications, you may unsubscribe using the link included in applicable marketing emails.

Transactional or service-related messages, such as appointment confirmations, payment information, or communications concerning an active service, may still be sent when necessary.

13. Your Privacy Requests

Depending on applicable law and circumstances, you may request that EduCore:

• Provide information about personal information maintained about you
• Correct inaccurate information
• Delete certain personal information
• Stop certain marketing communications

Some information may need to be retained for legal, contractual, accounting, safety, or legitimate business purposes.

14. Third-Party Links

The EduCore website may contain links to third-party websites, platforms, or resources.

EduCore is not responsible for the privacy, security, content, or practices of third-party websites.

15. Changes to This Privacy Policy

EduCore may revise this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The current version will be posted on the website with an updated revision date.

16. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

The EduCore Collective

Attn: Privacy

Drkaymash@educorecollective.com

Telephone: 770.863.8587